Most people with coronavirus have at least 1 of these symptoms:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Official updates and school information for parents and carers
School information is posted at the bottom of this page.
Please go directly to the links below for the latest advice from the NHS, Department for Education (DfE) and Public Health England (PHE).
- If you wish to communicate with school, including to speak to your child’s class teacher, please phone the school office on 01276 27546 or email firstname.lastname@example.org The office is staffed from 8.30 am to 3.00 pm each day; however, we ask that you call after 9.30 am unless you need to report your child’s absence or to share urgent information. If the nature of your enquiry is not urgent, please call after 9.30 am. Mail intended for school should be placed in the letter box at the main entrance.
- If your child is unwell or is displaying a covid symptom, such as a high temperature, and will not be attending school, please report the absence before 9.30 am by phoning the school office or by using the ParentMail absence reporting mobile app
- In the event that there is an unplanned for partial or full school closure (for example, due to confirmed cased of covid-19), home learning will be provided. For any queries relating to home learning in a period of school closure or if your child has to self-isolate, please use the email address provided for your child's year group:
|Year group||Home learning email address|
Further information and latest advice
DfE advice for parents and carers
What parents and carers need to know about schools, colleges and other educational settings during the coronavirus outbreak: Information for parents and carers about going back to schools, nurseries and colleges in the autumn term
Public Health England
The best way to wash your hands! https://www.nhs.uk/live-well/healthy-body/best-way-to-wash-your-hands/
Advice for travellers
How to request a Covid test
Direct medical concerns
Contact NHS 111
DfE coronavirus (COVID-19) helpline – holiday hours
The DfE coronavirus (COVID-19) helpline and the PHE Advice Service (option 1) will be available over the holidays to answer any questions you have about coronavirus (COVID-19) relating to education settings and children’s social care. These helplines will close on the bank holidays and have shortened opening hours on Christmas Eve and New Year’s Eve.
Please listen carefully to all of the available options before selecting the most appropriate option.
Opening hours until 24th December:
Monday to Friday from 8am to 6pm
Saturday and Sunday from 10am to 6pm
Opening hours from 24th December:
24 December – 8am to 4pm
25 to 28 December – Closed
29 to 30 December – 8am to 6pm
31 December – 9am to 4pm
1 January – Closed
2 to 3 January – 10am to 6pm